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Career Services
COMPASS

 Summer 2006

Volume 3, Number 3 

Thought for the day:

"Trust yourself. Create the kind of self that you will be happy to live with all your life. Make the most of yourself by fanning the tiny, inner spark of possibility into flames of achievement."

~ Foster D McClellan ~

POINTS TO PONDER ON PROFESSIONALISM

Sound Professional!

If necessary, change your voicemail message and email address to be business appropriate. This may be the employer's second impression of you-the first being your resume.

The ladder of success may now be an elevator, but it's still self-service.

Key Hiring Trends to Watch in 2006

Critical Skills

Career Builder.com and AOL conducted a nationwide survey, Key Hiring Trends to Watch in 2006.  Out of 1,300 hiring managers surveyed, it was determined that the skills companies consider to be most critical to their businesses in the coming year are:

  1. Customer Service - we’re in a customer oriented business environment. People skills are critical
  2. Critical Thinking - problem-solving and decision making
  3. Technology Proficiency - technology is essential in all working environments
  4. Ability to Improve Productivity - personal and professional, which includes communication skills, and the ability to measure and improve personal productivity and efficiency
  5. Team-Building and Motivation - Are you a team player? Be aware of the characteristics of a good team member/leader. Check out this link from the Nebraska Cooperative Extension to learn more about team building.

In addition, 30 percent of hiring managers report they will be placing a greater emphasis on recruiting bilingual employees.

Hiring managers distinguish these characteristics as keys to getting hired.  Be sure to include these critical skills, along with other key words, to your resume and cover letter as they apply to your experience.

Tip: Employers often use electronic scanning devices that search resumes for keywords that match their job requirements.

Source: CareerBuilder.com and American Online



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Recommended Reading

Emotional Intelligence

What is the difference between individuals who make changes that improve the quality of their lives and individuals who seem “stuck” in an uncomfortable situation, unwilling or unable to get where they want to be?

The difference might just be an acquired set of skills called “Emotional Intelligence.”  While some aspects of our being (like IQ and personality) may be difficult or impossible to change, our ability to manage our emotions can be developed and enhanced – with some practice.  Competence in emotional intelligence skills is highly beneficial both professionally and personally.

Want more information?  Read The Emotional Intelligence Quick Book by Travis Bradberry and Jean Greaves.  The authors define emotional intelligence as “your ability to recognize and understand emotions, and your skill at using this awareness to manage yourself and your relationships with others.”  In addition to the information provided in the book you will find an access code on the back of the cover that will allow you to take an online emotional intelligence assessment.

Need examples of how emotional intelligence is valued in the workplace?  “Fast Company” is a magazine published monthly, and it also has a website at www.fastcompany.com. The articles in this magazine cover many areas and many industries.  You can go to their website and search for “emotional intelligence”.  There are a number of articles that describe how industries value this set of skills.  There are also stories about individuals who have either used or failed to use emotional intelligence skills and the outcomes they have experienced.



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ASK THE EXPERT

JOB SEARCH LIES CAN BE RISKY!!

Lots of people have done it: fudge their last salaries, inflate their job titles a little, or ever-so-slightly lengthen their employment dates to cover up that year they were out of work.

Seven out of every 10 backgrounds we screen has some kind of embellishment on their résumé," says Marco Confuorto, Director of the Background Investigations, a company that performs background checks on job candidates for employers.

People who lie on their job applications or résumés often get nailed during the background check, Confuorto says. In many cases, the job offer has already been extended, and their background check causes the candidate to lose the job.

Telling a little white lie may seem harmless but no matter what your intentions are, fibbing in the job search process indicates untrustworthiness.

Following are a few extreme examples highlighted in a recent careerbuilder.com article from MSN careers. Click here to read the entire article.

Gotcha!

These job seekers thought they were being sneaky... until they were caught red-handed:

* One lower-level janitorial job candidate's résumé stated he was part of the maintenance crew for the Illinois Department of Corrections. When Confuorto ran a background check, he discovered the candidate had left out one crucial detail: He was an inmate.

* Confuorto also recalls checking out one candidate's glowing reference. It turned out the "reference" was the candidate himself.

* When a woman applying to a startup company fibbed about being a marketing VP at U.S. Robotics, she got really, really unlucky. Human resources leadership veteran Liz Ryan was helping the startup screen candidates -- and she happened know all of the leadership at U.S. Robotics because she was currently their HR executive.

* An absent-minded applicant sent her résumé to NRG staffing firm in Oklahoma for the second time in three years. Sherri Stinson Smith, the firm's owner, recognized the applicant's name and pulled her old file and résumé, discovering the candidate had "upgraded" all of the titles from her previous jobs and falsely claimed to have worked with Smith's company on temporary assignments.



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NOTICE

Remember to log on to our website and update your records when:

  • Your mailing address changes
  • Your phone number or email address changes
  • You update or change your résumé in any way



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"What is the recipe for successful achievement? To my mind there are just four essential ingredients: Choose a career you love, give it the best there is in you, seize your opportunities, and be a member of the team."

~ Benjamin F. Fairless ~

ABOUT US:

Virgil Henson Activities Center
Suite 210

Phone:
(806) 651-2345

Fax:
(806) 651-2925

E-mail:
wtcareer@mail.wtamu.edu

We're on the Web!
wtcareer.wtamu.edu

West Texas A&M University
Career & Counseling Services
WTAMU Box 60728
Canyon, Texas 79016



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Greetings!

You are receiving this as a result of your registration with Career and Counseling Services at West Texas A&M University. You came into our office and purchased a "career portfolio" enabling you to post your résumé in our database, interview on-campus and have interactive access to our jobs database.

We want to ensure that you take full advantage of the many services our office provides. Read through this newsletter to get a glimpse of upcoming activities and events as well as day-to-day services available to you as a WTAMU student.

Contact our office if we can assist you in ANY way in your job search or on a career-related matter.

Good luck!

Career & Counseling Services
806-651-2345
VHAC 210
Email Career & Counseling Services


In this edition:

WTAMU Graduate Update: Paul Lovell,
Mechanical Engineering, May 2006


The Price is Right! … or is it?
Salary Negotiation


Office Romance – Is it worth the risk?

Your Resume as a Marketing Tool

Company Spotlight: McDonald's of Amarillo

Entry Level Job Seeker, Google Thyself!

Workplace Abuse

What Are You Doing This Summer?
Consider Volunteering


Career & Counseling Services Calendar

On the side:

Points to Ponder on Professionalism

Key Hiring Trends to Watch in 2006: ~ Critical Skills

Recommended Reading: Emotional Intelligence

ASK THE EXPERTS:
Job Search Lies Can Be Risky




WTAMU Graduate Update

Paul Lovell


What is your job title?

My job title is Corporate Engineer for Western Container Corporation. Western Container makes all the bottles for Coca-Cola products in the western half of the United States and Canada. My duties include: standardizing plant procedures, finding and implementing continual improvement solutions, and managing capital projects.

How did you find this job?

This job found me, thanks to a posting of my resume on eRecruiting. I was quite sure I was going to work for Toyota in some capacity. Many of the positions I interviewed for were two-year training programs that required relocation every four to six months. This would have been very hard on my family. This position at Western Container promises much more stability. I would have never found it on my own.

How is your job going so far?

 I really enjoy it. I never would have guessed how much work goes into making a plastic bottle. It is a very different type of engineering job than I thought I would get after graduation. It focuses on project management with an engineer’s perspective rather than calculation and design. It has allowed me to travel about a week out of the month. In July, I will travel to France, Germany, and Italy to meet with manufactures of the equipment we use. All in all, it is a very rewarding challenge.

What services did you use at Career & Counseling services?

 I used every service I could and credit any success I have seen to these services. I took part in resume workshops and had my resume posted on eRecruiting. I participated in a co-op with Toyota Motor Sales in Torrance, California. My co-op was a great learning experience and a huge boost to my resume. Every interview I had since mentioned their interest in me due to my co-op experience.

Is there anything you would have done differently at WT?

I wish I could have followed through with some of my ideas for student activities in the Mechanical Engineering Department. Some got off the ground, and others just stayed ideas because I did not delegate responsibility.

Do you have any advice for other students?

 Many students choose WTAMU because of small class sizes and opportunities to interact with professors. Take advantage of these opportunities by offering help with research or other ongoing projects. Such activities often lead to resume building material.

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The Price is Right!…or is it?

Starting salary can be negotiated! It is often possible to improve a salary offer. True, many employers have little or no flexibility in starting salaries. Nonetheless, when done in an appropriate manner, one can usually ask for a higher salary without the risk of losing the offer altogether.

Starting salary is only one factor to consider in weighing a job offer.  Consider the work environment, opportunities for advancement, and others.  Salaries vary by field, job, geographic location, and by organization. Comparable jobs at similar organizations in the same city can vary greatly in rate of pay. Salary negotiation is more art than science.  Salary offers are based on your qualifications, supply and demand of candidates, financial health of an organization, and other largely imprecise factors.

Salary questions may arise at various points during the employment process. Demonstrate to employers that you have researched salaries for your field. Be prepared to address salary issues during interviews and in a written application, as well as at the time of a job offer.

Salary negotiation is a business transaction.  Don't take it personally, and don't make it personal. Employers don't care about your student loans, credit card balance, the new muffler your car badly needs, or other financial obligations. 

To learn more about salary negotiations go to the following page on Career Services’ web site. Salary Negotiations

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Office Romance, Is It Worth the Risk?

Office romances are common and inevitable in today’s world.  Since we spend much of our day at the office, little time remains to venture off in search of true love.  But love in the work place can be risky.  You must be smart with your decision to seek out companionship with a coworker. 

Before you peruse the cubicles for your soul mate, consider the pros and cons of office romance.  Dating someone within your office can have its advantages over dating someone that you met in a bar.  Dating a coworker allows you the opportunity to get to know the person beyond physical characteristics.  You can assess dependability, personality, and whether or not the person displays the characteristics that you find attractive in a dating partner. Working long hours at the office will become more enjoyable, and you won’t have to wonder what the other is doing at such times.  However, there can be a down side that may have an adverse effect on your career.  When coworkers find out about your romance, there could be talk of the two of you at the water cooler.  Your budding office relationship could lead to tension, jealousy, and gossip within the company.  Suppose the relationship does not last.  You will still have to face your ex, perhaps even work closely together.   If the breakup does not go well, it could cost you your job or force you to relocate within the company.

There are some ways to help safeguard your career from the effects of office dating disasters.  A good place to start is to find out if your company has a policy prohibiting dating within the company.   If such a policy is in place, you may face the prospect of finding a new job in order to begin this relationship.  Be selective when choosing a dating partner from your office.  Remember, you have the advantage of assessing this person before pursuing a relationship.  Use this advantage wisely!   Once you begin your office fling, have a discussion as early as possible about how you will handle office rumors, displaying affection around the office, and how you will handle a breakup should it occur.  Steer clear of dating your direct boss or subordinate.  This could lead to tension or loss of motivation within the department or even a sexual harassment lawsuit. 

Finding your true love during a board meeting can save time with the busy lives we live today.  However, be cognizant that your romantic decision may also be a career decision.  Is it worth the risk?

Information gathered from :

"Office romances can be risky, rewarding"
By Denise Kersten, Daily Grind, USA Today (with expert opinions by Dr. Joni Johnston)
www.workrelationships.com

Romance in the office can lead to marriage or to a lawsuit. From F. John Reh
Your Guide to Management
http://management.about.com/cs/people/a/OfficeRomance.htm

Pros and Cons of Office Romance, careerbuilder.com

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Your Resume as a Marketing Tool

 What should you do if your resume is not producing the results you’d like? When you send out your current resume and you are not getting calls for interviews, what is the problem? While there are a number of possible answers to these questions, one common (and easy to remedy) reason is that you may not be targeting your resume to the company and/or opportunity.

 Employers today want to know what you can do to help their organization. They need you to tell them – point-blank – the skills, abilities and experiences you bring to the table which will be beneficial to them. To effectively accomplish this task, you must research the opportunity and/or the company and discover what they seek. This is very easy if you are applying for a position where there is a detailed job description readily available. It is harder if the job announcement is short or vague and even tougher when you simply target a company without knowing what opportunities exist.

 However, taking the time to research the company’s needs and culture will allow you to ‘hit the target’ every time! Think about advertising which comes to your mailbox. If it speaks to a need you have (i.e., food coupons you open at dinner time) you are most likely to act. If it doesn’t address a need you have or anticipate having (i.e., a single guy getting information about a baby furniture sale) you will typically toss the advertisement without another thought. Employers are no different. Recruiters and hiring managers will respond at a much greater rate if you personalize your content to his/her needs.

 Our resume workshop contains some helpful worksheets to assist you with developing an effective, targeted resume. In addition, information abounds on the internet – such as this article from Monster.com – to guide you through this process and give some concrete examples. Take advantage of all the resources available and hit a bull’s-eye EVERY TIME you send out a targeted resume!

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Company Spotlight- McDonald’s

The experience and skills employees gain at McDonald's restaurants can take them places: from hourly crew to restaurant management... to middle management... to careers beyond, in just about any field of work anywhere.

In the restaurant, there's a clearly defined career path with McDonald's Corporation or McDonald's Independent Franchisees, from Crew Member to Hourly Manager to Salaried Manager to Restaurant Manager. From Restaurant Manager, McDonald's Corporation and McDonald's Independent Franchisees offer a number of different opportunities. Area Supervisor, the most common next step, is responsible for overseeing the operations of multiple restaurants. From there, the possibilities are almost limitless: employees can progress to jobs within the corporation, or can join the ranks of McDonald's licensees – one-third of whom started their careers with McDonald's behind the front counter as crewmembers.

"At McDonald's, our employees are the best advertisement we have for the tremendous potential we offer."

Tens of millions of Americans got their start in the job market at McDonald's. Some of them went on to become TV personalities, movie stars, professional athletes, teachers, skilled trades people, business executives, artists or professionals. In fact, two-thirds of the people in middle- and upper-management at McDonald's Corporation started as crew in a McDonald's restaurant.

McDonald's offers opportunities to everyone: from teenagers to older workers... people just entering the workforce to people re-entering the workforce later in life... people with disabilities... people seeking just a few hours of work per week and those seeking full-time positions.

McDonald's Corporation and McDonald's Independent Franchisees are very sincere regarding their pledge, which is to provide a positive, productive work environment in each McDonald's restaurant across the country and throughout the world. This commitment has earned McDonald's wide acclaim.

 McDonald's has received numerous awards for their commitment to providing positive opportunities and leading-edge training:

"Employer of Choice Award," Restaurant Business Magazine -1995
"Optimas Award," Personnel Journal Down Syndrome Congress

As well as commendations from:

American School Counselor Association
National Association of Secondary School Principals
Council on Hotel, Restaurant and Institutional Education

Recognition like this tells us that jobs at McDonald's restaurants are more than just a paycheck. A McDonald's job can lead to a great career anywhere. McDonald's Corporation and McDonald's Independent Franchisees are committed to providing equal opportunity for employment and advancement to everyone. But more than just a job, "McDonald's Means Opportunities."

 Learn more about career opportunities with McDonald’s at www.mcdonalds.com/usa/work.html

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Entry Level Job Seeker, Google Thyself
 College Grads - It's Time To Clean Up Your Digital Dirt

 MILWAUKEE, WI--June 13, 2006--Have you Googled yourself lately? The results may be surprising and might even pose a risk for job seekers--especially if the information found casts a negative light on the candidate.

There is a growing trend in the number of employers who are Googling (i.e. Internet keyword searching, typically through Google) candidates to research for additional information.

"I like to take a look and see what information is out there about the candidates," said Nic Romero, Talent Acquisition Specialist for North Star Resource Group. "If they have recognition through sports or the community, that's great information that adds credibility to the candidate." 

However, while the searches are often used to learn about accomplishments not listed within the limited space of a resume, name searching does not select for positive versus negative results. In searching for candidate achievements, other--potentially embarrassing--pages may come up. 

Brian Krueger, President of CollegeGrad.com points out other savvy research techniques. "One of the favorite tricks of employers is to take the resume page of a candidate (such as www.freesite.com/janeqpublic/resume.html - not a real site) and backtrack it to the person's primary page (www.freesite.com/janeqpublic/ in this case). "Even if the resume page is 'clean,' the primary page may be filled with all sorts of other tidbits about the person that they may be quite embarrassed about if their future employer was reviewing." 

In the very public world of the Internet, millions of college students and other web-savvy young adults also maintain creative personal web pages within Internet social networking communities, such as Facebook and MySpace. Users create personal profiles that are sometimes questionable, and that often include photographs, videos, or blogs (short for web-logs) on dating experiences, politics or musings on what really bugs them about their parents, roommates, professors or even their employers. 

Job seekers beware, notes Krueger. "While there is still more hype than reality around employers using these sites to research potential hires, it is a growing trend. More and more employers are going deep into the Internet to dig for more information about potential candidates." 

Some career center experts stress that employers would be walking a fine ethical line if they used Internet social networking sites, or other Internet searching techniques as part of their screening process. But the majority remind students that the Internet blurs the line between what is public and what is private. 

"My recommendation to new entry level job seekers is that they start by cleaning up any personal Web sites they control, then Googling their own information which may be located on other sites," said Krueger. "If information (and--yikes!--photos) about that all night party are posted on someone else's site, usually a polite request for removal will suffice." 

CollegeGrad.com is currently running a poll on their home page about changing Facebook and MySpace content due to job search. And a large number of college students and recent grads are starting to take notice of their public Internet image. 

About CollegeGrad.com:
CollegeGrad.com is the #1 entry level job site on the Internet and is the leader in the field of entry level job search. Brian Krueger is President and Founder of CollegeGrad.com and author of the best-selling book for entry level job search, College Grad Job Hunter
.

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WORKPLACE ABUSE


Workplace abuse is a troublesome issue. It can be defined as a style of interaction that is dehumanizing, over-controlling, and that communicates contempt for others. This is demonstrated through repeated verbal abuse and may also include exploitation. Office bullies criticize the work of others in a manner that is demanding and disrespectful, sometimes humiliating them in front of others. Exploitation may come in the form of expecting the victim to do personal errands or work for the bully doing tasks completely outside the individual’s job description.

Being on the receiving end of workplace abuse can leave the recipient suffering from both physical and mental health problems, such as lack of sleep, poor concentration, and/or anxiety.  This can lead to poor job performance which can contribute to poor productivity in the department and in the company.

How do you know if you are experiencing workplace abuse? Are you being criticized, belittled, or blamed for the errors of others?

How can this situation be handled?  Confront the office bully and establish your boundaries.  Make it clear that you will not tolerate abuse.  Give concrete examples of the bullying behavior, and explain how you felt during those times.  Next, provide examples of workable behaviors.  Workplace bullies may not realize how others are affected by their behavior.  They may also lack understanding and skills in the areas of workplace communication and constructive criticism

What if confrontation doesn’t work?   Options may include reporting the issue to the human resources department, or bringing it to the attention of the bully’s boss. Some organizations have specific procedures for complaints and if so these should be followed. It may be difficult to take action and report the abuse since you will probably continue to work with the bully after the matter is brought to the attention of others.  No matter how you choose to handle the situation, workplace abuse is a difficult issue.  Keep in mind that the abuse is not your fault and it does not have to be tolerated.

Information gathered from:  When the boss is a bully By: Hara Estroff Marano http://www.psychologytoday.com/articles/pto-19950901-000021.html; The Workplace Bullying and Trauma Institute; by Mark Hughes  bullyinginstitute.org and UNDERSTANDING WORK ABUSE: VIOLATING HUMAN NEEDS AT WORK by Judith Wyatt. http://home.netcom.com/~workfam1/articles.htm

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What Are You Doing This Summer?

Have some free time this summer?  Interested in a way to road test a career, develop skills, network, and have fun in the process?  Consider volunteering.

WHY VOLUNTEER?

Volunteering can open a world of opportunities and possibilities.  Job leads, career confirmation, and increased chances of employment can all come through volunteer assignments--not to mention the awesome satisfaction of actually making a positive difference in the world. 

Other benefits include:

* learning new skills (or developing the ones you already have)
* learning what you do and don’t like
* networking with people who could hire you in the future
* gaining career-related experience for your résumé
* expanding your horizons; putting your world in better perspective
* helping those in need
* having fun 

Why not use some of your free time (or make some time) to help others and yourself this summer? 

FINDING VOLUNTEER OPPORTUNITIES

Opportunities abound.  Trust us, you don’t have to look hard to find organizations thrilled to have your help. 

Here are some good places to start looking: 

  1. WTAMU Student Employment Services- The SES office posts volunteer opportunities.  Check them out online or go by their office in the JBK.  This is a good source for great temporary assignments to build your résumé.
  2. Church- If you’re involved, this is a natural place to look.  Put your faith into practice, build your résumé, and network-- all at the same time.
  3. Your favorite charity- Is there a cause near and dear to your heart? Give them a call and simply ask, “How can I help?” Non-profit agencies have a multitude of needs: marketing, special event coordination/promotion, training, computer support, etc. Find your niché and go for it.
  4. The United Way Volunteer Action Center- They match the skills and interests of volunteers with the needs of non-profit agencies across the Panhandle- http://www.unitedwayama.org/VolunteerAction Center.shtml

DOCUMENT YOUR EXPERIENCE

Keep an excellent record of all your volunteer activities--date, agency, hours spent, supervisor’s name and contact information, etc.  Also, write down skills you learned or developed :  communication skills, budgeting, event management, record-keeping, etc.  If you don’t write it down, you’ll forget it.  Lastly, make sure you have easy access to this information.  It comes in handy when you’re updating a résumé or preparing for an interview. 

Have fun and make the most of your summer!

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Career Services Calendar of Events

DATE

COMPANY

JOB TITLE

LOCATION

MAJOR

TBA

Graduate & Professional Schools Fair

Reps on hand from graduate & professional schools from throughout the region.

JBK Commons

All Majors

Oct 16

Nursing Career Fair

Career Fair

VHAC Ballroom

Nursing

Oct 19

Johnson, Miller & Co

On Campus Interview
 for Accountants/Auditors

Hobbs, NM; Midland & Odessa

Accounting

Oct 26

Career EXPO 2006

General Career Fair

VHAC Ballroom

All Majors

TBA

Job Shadow Day

Various

TX Panhandle Region

All Majors

 

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