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This guide is intended to help you
effectively address the salary research and negotiation process to
increase your confidence and maximize your pay
check. This web tutorial provides simple basics that can
help job
hunters navigate through a very important final step in securing a
job.
Learning
Outcomes:
-
Users will
gain an understanding of salary offers and negotiation
- Users will learn
how to respond to questions about salary
-
Users will
learn how to research salary information
- Users will learn
techniques for negotiating salary
Fundamentals of Salary Offers and
Negotiation
ASSUMPTIONS AND SUGGESTIONS
Starting salary can be negotiated!
It is often possible to improve a salary offer.
True, many employers have little or no flexibility in starting salaries. Nonetheless, when
done in an appropriate manner, one can usually ask for a higher salary without the risk of
losing the offer altogether.
Starting salary is only one factor...
to consider in weighing a job offer, along with the
work environment, opportunities for advancement, and others.
Salaries vary...
by field, job, geographic location, and by
organization. Comparable jobs at similar organizations in the same city can vary greatly
in rate of pay. Salary negotiation is more art than science.
Salary offers are based on...
your qualifications, supply and demand of candidates,
financial health of an organization and other largely imprecise factors.
Salary questions may arise...
at various points during the employment process.
Demonstrate to employers that you have researched salaries for your field. Be prepared to
address salary issues during interviews and in a written application, as well as at the
time of a job offer.
Salary negotiation is a business transaction
don't take it personally, and don't make it personal.
Employers don't care about your student loans, credit card balance, the new muffler your
car badly needs, or other financial obligations.
IMPLICATIONS AND CONCLUSIONS
- It's allowed, if not always advisable, to ask for more money
- Carefully examine salary data, employers, and your
qualifications
- There are effective and appropriate ways to conduct salary
negotiations
- Your ability to negotiate a better salary may only be as
good as your communication skills, interviewing savvy, and ability to research employment
information.
- Contact Career Services for more assistance with these
issues, and/or consult our
collection of related links.
Conducting Research
SALARY DATA
Use as many sources of salary data as you can
find. The cart below is one that a Computer
Information Systems senior created a few years ago
using Excel to calculate the salary ranges for
working as a Local Area Network Support Technician.
Note that national and local data is used.
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SALARY RESEARCH GRID FOR
CIS GRAD
WORKING AS A LAN SUPPORT TECHNICIAN |
|
|
|
Resource |
low |
low/hr |
middle |
mid/hr |
high |
high/hr |
|
NACE
Salary Survey |
38,000 |
19.79 |
45,000 |
23.44 |
51,000 |
26.56 |
|
2005
Information Week IT Salary Adviser- Adjusted |
42,000 |
21.88 |
49,000 |
25.52 |
55,000 |
28.65 |
|
Salary.com- for Amarillo TX Lan Support II |
44,462 |
23.16 |
50,706 |
26.41 |
58,050 |
30.23 |
|
Salary.com- for Amarillo TX- Lan Support I |
36,638 |
19.08 |
41,765 |
21.75 |
48,135 |
25.07 |
|
Average between the 2 |
40,550 |
21.12 |
46,235 |
24.08 |
53,092 |
27.65 |
|
AVERAGE FROM ALL SOURCES |
|
Low |
36,638 |
19.00 |
41,765 |
21.00 |
48,135 |
25.00 |
|
Avg |
40,330 |
21.01 |
46,541 |
24.24 |
53,055 |
27.63 |
|
High |
44,462 |
23.00 |
50,706 |
26.00 |
58,050 |
30.00 |
The
definitive source for new college graduates is the quarterly Salary Survey by the National
Association of Colleges and Employers (NACE), which includes current nationwide average
starting salary offers by academic major, degree level, and job function. A copy is
available in Career Services. Be sure to use this data in your
research.
Internet sources for salary data:
Cost-of-living differentials should also be
considered, particularly when dealing with offers in extremely expensive cities such as
Los Angeles, San Francisco, New York, and to a lesser extent in Chicago, Boston, and
Washington, D.C.
Internet sources for cost of living data:
The
following links will take you to information offered
by reliable sources on conducting salary research.
JobWeb
- Starting Salary Expectations
JobWeb -
Evaluating Job Offers and Negotiating Salary
HubPages
- How to Benchmark Your Salary
RESEARCHING EMPLOYERS
Most
organizations have websites. One can use major search engine resources such as the company
list at Yahoo! to identify links to other employers. Additionally, Career Services
maintains a collection of traditional company information, including annual financial
reports. Look for trends in sales and revenues as indicators of a company's financial
health.
Another indicator of an organization's stability
is its recruiting activity. During an interview, ask how many graduates they are hiring,
and how this figure compares to other recent years. Employers generally hire more
graduates when they experience economic growth, like during the prosperous economy of the
late 1990s.
Follow
this link for more information about researching a company.
YOUR MARKETABILITY
How well you stack up may be difficult for you to
gauge effectively and objectively. Ask a Career Services' counselor or a trusted advisor
for feedback on your candidacy. Primary relevant factors include your academic performance
(i.e. GPA), work experience, leadership ability, and communication skills (particularly
your self-presentation in interviews).
Before The Job Offer
SUMMARY
While salary is truly negotiated after an offer
is made, you may need to address salary questions at earlier points in the employment
process, i.e. during interviews and on written employment applications. At these
preliminary stages, your goal should be to postpone discussion of salary issues until an
employer demonstrates strong interest in you. You do not want to price yourself out of a
job (i.e. indicating a salary that is too high for the position) nor sell yourself short
by indicating a salary at the low end of the scale.
EMPLOYMENT APPLICATIONS
Leave the "salary desired" item blank on
an application
Applications are primarily used to
capture your contact data (e.g. address, phone number), educational background, and
employment history. If you are absolutely required to specify salary, indicate a general
figure (e.g. "in the 30K range") which would include the high end of the typical
range, based on your research.
These recommendations also apply when responding to
job advertisements asking you to specify your salary requirements in a cover letter. Use
ballpark figures (or, as some career advisors recommend, do not specify salary at all).
INTERVIEW SITUATIONS
Interviewers
will ask you point blank, "What salary do you desire?" You can handle this
question in several ways, depending on your personal preference, confidence, and your
perception of the interviewer's willingness to settle for a non-specific answer. Whatever
your response, be sure to convey your interest in other aspects of the job and/or employer
like so:
"I'm sure your company would pay me a fair
salary based on my qualifications. Money is important to me, but I'm especially interested
in the outstanding opportunity this job presents in terms of..."
If the interviewer persists in requesting a more
direct response, answer in general terms and use this opportunity to sell yourself. Calmly
and confidently state something like:
"My research indicates the going range for
this kind of position is mid-thirties. I'm looking for something at the high end of the
scale, based on my prior work experience and other qualifications."
The Job Offer
CONGRATULATIONS!
The employer makes you an offer! Job offers are
usually communicated verbally, followed up by a written offer (be sure to get confirmation
in writing). Don't be overly suspicious in receiving a job offer - a first offer may in
fact be fair or downright generous. If you've done your homework, you'll know how the
offer stacks up. If the offer isn't quite what you were seeking, then let the negotiations
begin.
RESPONDING TO AN OFFER
Enthusiastically
express your gratitude and excitement over being selected to receive an offer, but calmly
and matter-of-factly express your disappointment about the dollar amount and ask if the
offer is negotiable. Put the ball in the employer's court:
"I'm
very excited about the prospect of joining your company! I think it's a good fit and would
be a wonderful opportunity. However, I was expecting a higher offer. Is this figure
negotiable?"
The
employer may respond in a variety of ways - listen carefully and ask for clarification if
he/she tries to dodge your question! Unless an unequivocal "No" is communicated,
do not be deterred from trying to get a higher salary offer. Possible responses by the
employer are listed below, along with recommendations for your follow-up response.
"No, I'm sorry, we simply don't have that
flexibility"
In this case, NO probably means NO - particularly
for entry-level jobs. So you make your decision about the offer at the specified salary.
If the employer's response sounds like any of
these:
"Well, we think we offer a fairly
competitive salary"
"I'm not sure we can go any higher"
"Well, what did you have in mind?"
The ball is back in your court
Now
you
really need to have done your homework and know what you're seeking. Don't bother asking
for anything less than $1,000; you might ask for 5-10% higher than offered, or more
if the original offer is extremely low. At this point, you can no longer respond in
general terms. You must communicate a specific dollar amount and know what minimum you
will accept.
You are probably safe asking for 10% more than
the original offer. If you have to compromise and get 5%, you've done well! (as long as
the original offer wasn't at the extreme low end of the range).
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